Loading
HPS MM-EYE
BEYOND WHO, WHAT AND WHEN, WE DISCOVER WHY

HPS MM-EYE

Leading market research agency

WHO WE ARE

Like other leading research agencies, we use the latest methods to reveal what inspires and motivates consumers.

Unlike other agencies, we use our expertise and pioneering techniques, rooted in human emotion, to get beneath the who, what and when to discover why.

Naturally curious, we question everything and consider anything. In the restless pursuit of truth, we get you to the heart of the matter, empowering you to take the right decisions for your business.

We believe competitive advantage comes from those small truths that help you see the world in a different way.

Nuggets of gold, not seams of coal.

Why. Exactly.

TAKE A LOOK AT THE FILM BELOW AND EXPLORE OUR WEBSITE TO FIND OUT MORE

WHAT WE DO

BRAND TRACKING

Your brand is one of your most valuable assets, and we'll use new techniques to help you strengthen it.-

CAR CLINICS

We question everything and consider anything to help bring your new model to market successfully.>

COMMUNICATIONS EFFECTIVENESS

We won't just listen to what people say about your marketing; we'll find out what they really think and feel.>

CUSTOMER EXPERIENCE

In one of the fastest growing areas of research, we know how to uncover the tiny truths that give you the edge.>

GLOBAL RESEARCH

Totally independent, we're free to partner with the best research agencies across the globe for each individual project.>

ONLINE COMMUNITIES

Keeping you plugged into your customers' thinking, we use online communities as part of the broader research mix.>

INSIGHT UK

Using our experience of international projects, we can unlock the UK and Europe for you as your dedicated research partner.>

CLIENT EXPERIENCE

Our Work

alt
Electric Vehicle Ownership

Informing new product development through customer experience to ensure an optimal and class leading electric vehicle

VIEW WORK >>>>>>
alt
Jaguar Land Rover – Brand Health Tracking

Supporting 9 years of growth for Jaguar Land Rover, uncovering the emotional truth behind the metrics in 25 markets

VIEW WORK >>>>>>
alt
Maersk Line Expert Community

Enhancing customer engagement and enabling efficient research for the world’s largest shipping company

VIEW WORK >>>>>>
alt
Hey Big Spender

Exploring the complexities of how consumers make high-value purchases

VIEW WORK >>>>>>
alt
Walk A Mile In My Shoes

Bringing the everyday customer voice into the expert world of automotive designers and engineers

VIEW WORK >>>>>>
alt
Car Purchase Experience

Ensuring a global retail process could be a personalised, emotionally satisfying experience for customers, not one size fits all

VIEW WORK >>>>>>

TEAM

Frontpage
Damien Field Managing Director

Likes: Singing Welsh anthem, swimming in British seas, cooking
Dislikes: Impoliteness, wet feet, smears on glasses

Frontpage
Alison Phillips Client Services Director

Likes: Family, warm sun on my back, fillet steak
Dislikes: Animal innards, wrapping presents, nails scratching a blackboard

Frontpage
Deborah Fitzpatrick Deputy Managing Director

Likes: Sunshine, fizz, Tiffany

Dislikes: Laziness, brussel sprouts, commuting

Frontpage
Claire Catmull Research Director

Likes: Star Trek, knitting, live music
Dislikes: Disliking things, avocado, Star Wars

Frontpage
Karen Levesley Research Director

Likes: Sunday lunch at the pub, a good G&T, walking the Pembrokeshire coast path
Dislikes: Wasps, white chocolate, January

Frontpage
Sherine Arafa Research Director

Likes: Nutella, manicures, beaches
Dislikes: Reality TV, smelly cheese, balloons

Frontpage
Meg Rudman-Walsh Research Director

Likes: Crisp, sunny Autumn days, New York, Esbjorn Svensson Trio (Swedish band)
Dislikes: Coffee, snow slush, narrow mindedness

Frontpage
Phil Torode Head of Data Management

Likes: MotoGP, beaches, boats
Dislikes: Moles in the garden, cookery programs, global inequality

Frontpage
Bobby Bhamra Accounts Manager

Likes: A good local pub, cricket, good music
Dislikes: Mornings, reality TV, bad music

Frontpage
Elina Kapitanova Research Manager

Likes: Holiday planning, mountains, good wine, labradors
Dislikes: Waking up early, eggs, unexpected surprises

Frontpage
Varvara Kazaryan Research Manager

Likes: Chekhov, borsch (AKA borshch - both cooking and eating), hygge
Dislikes: Eggs, noise, to rush (even though I am Russian)

Frontpage
Chris Bratt Services Manager

Likes: The north, sunshine, Leeds United
Dislikes: Potatoes, temperatures below 10°, Manchester United

Frontpage
Holly Millard Senior Data Analyst/Programmer

Likes: TF2 (straight to Google search), Jiu Jitsu, baking
Dislikes: Channel 4 (because they stole Bake Off), liquorice, hangovers

Frontpage
Beth Shuttlewood Research Executive

Likes: Sunshine, dogs, food
Dislikes: Spiders, public transport, rain

Frontpage
Hayley Wardrop Junior Services Executive

Likes: Chocolate, sunny holidays, Christmas
Dislikes: Cheese, getting up early, Star Wars

Frontpage
Vitalija Narstyte Graduate Trainee Data Analyst

Likes: Cats, baking (and eating baked goods), fluffy snow
Dislikes: Scorching hot weather , black coffee, spiders

Contact Us

If you think we might be able to help you with any aspect of research, please don't hesitate to get in touch.

020 3814 1140

9 Henrietta Street, Covent Garden, London WC2E 8PW


Locate us on map
Close the map